F.A.Q

General Info:

 

Pools info:

 

Pool towels:

We offer 1 towel per guest per stay, Free of charge but with 10.00€ deposit.
When guests return the towel, we refund 10.00€.
In case that the guests wish to have new towels during stay there is a small fee of 0.50€ per towel.

 

Wi-Fi connection:

Wi-Fi connection in the rooms is available with extra charge per device.
We offer Free Wi-Fi connection in the hotel lobby and other public areas like bar & pool.

 

Animation - Entertainment:

We offer soft animation program (international)

1 children animator for mini club & mini Disco (6 days/week)
1 person for sports and activities
1-2 persons for entertainment
6 days / week program

 

Free sports available:

Fitness room, Football court, tennis court, beach volley, table tennis, darts, card tables.

 

Spa & wellness:

All Spa & cosmetic services always with extra charge.

 

Late checkout service:

The check out time is always at 11:00 max.

 After this point there are some options available:

 

Gluten Free & Lactose free Diet & other Special diet needs: 

We do accommodate guests with Gluten Free & Lactose free diet and more special diet needs.

Please mention your wish as a request together with the reservation.

After the arrival in the hotel, we will arrange a meeting with the guests and our maitre of the hotel in order to organize the meals.

It will be no additional charge for this service.

 

NOTICE:

The hotel is located in an elevated position and 400m. from the closest public beach.
There is a street between the hotel and the beach.

Wheel chair friendly hotel:

MEDITERRANEO HOTEL is a wheel chair friendly hotel, with easy access through elevators or ramps in all
basic hotel facilities and services including reception desk, restaurant, lobby bar, main pools, gym-fitness
room, spa, souvenir shop, conference center and more. There are 2 main buildings which can
accommodate guests on wheel chair, with rooms with wide doors and walk in shower. We kindly ask for
information in advance, in order to reserve a wheel chair friendly room. Please note: MEDITERRANEO
HOTEL is located on an elevated position and 400m. away from the closest public beach.
The villas with private pool are located in the top of the hotel and are not recommended for guests with
walking difficulties.

All Inclusive hours: from 11:00 to 23:00
Check out time: 11:00 max.

Climate Resilience Tax” to support emergency fund for natural disasters.

Starting from January 2025 the tax is charged as follows:
April – October: 10.00€ per room / per day
November – March: 3.00€ per room / per day

This tax is not included in the hotel rates and should be paid by the guests upon arrival with
credit card or cash.

SOME OUTDOOR FACILITLES AND SERVICES MIGHT NOT BE AVAILABLE DURING EARLY APRIL AND LATE OCTOBER (depending on weather conditions as well).

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